Terms of Condition and Returns
Hello and Welcome To the SuspensionHOUSE (Frequently Asked Question Page)
Shipping
1. Most items ship out same business day.
2. Shipping is FREE over $150 to all 48 contiguous states in the usa.
Terms of conditions: (The Typical Store Speak)
1. Warranties must go directly to the manufacturer only, we cannot warranty a product as we arent the manufacturer.
2. Fitment issues, trouble installing items also needs to be directed to the manufacturer. We will also strive to help!
3. Pricing errors as much as we try to stay on top of it may occur and we might have to cancel the order.
4. Customer understands that we are not liable for any issue, risk or harm from using or purchasing any product that might cause harm both directly or indirectly. The customer assumes all liablity and risk and by purchasing any products in this store and you agree to those terms.
5. For our protection and yours. All items purchased on this site must follow all safety guidelines, local or state govt restrictions or uses. All items sold herein are designed for off-road non public or race only use, show piece, lab test or display items only. The discrection of the customer to do otherwise is solely on them and is not advisable by us.
6. Due to high speed of processing. Orders cannot be cancelled, in rare cases they can any order cancellation may have a 6% cancellation charge due to banks. With refund to store credit. We do not pay return shipping on your order mistakes.
7. By purchasing you agree to all terms of the page.
Return & Refund Policy:
30 days, buyer pays shipping back + a restocking fee + what we paid in shipping (restocking fee varies 5-20+%).
Once item is returned, a refund will be supplied as quickly as possible.
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Below is Legal Speak if you want to read.
Legal Privacy Policy Information
Mobile Terms of Service
suspensionhouse.com
Last updated: Sept. 6, 2023
The suspensionhouse.com mobile message service (the "Service") is operated by suspensionhouse.com (“suspensionhouse.com”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to suspensionhouse.com’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of suspensionhouse.com through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with suspensionhouse.com. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18663034125 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other suspensionhouse.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18663034125 or email info@suspensionhouse.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
*Tax or fees